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If you would like to join one of our tours or have any inquiries, please contact us using the email form below.

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THREE GOATS, LLC values your privacy.
This Privacy Policy explains how we collect, use, and protect personal information obtained through our website. We are committed to handling your information responsibly and in accordance with applicable laws and regulations.

1. Company Information

Company Name：THREE GOATS, LLC
Address：13-36 Kitatenjōji-cho, Morioka City, Iwate, Japan
Representative：Kazutomo Miyagi

2. Personal Information We Collect

We may collect the following types of personal information when you use our website or services:

Name, date of birth, and gender
Address, telephone number, and email address
Booking and application details (such as tour products, dates of participation, and number of participants)
Payment-related information
(Please note that credit card information is securely processed and managed by our authorized payment service providers and is not stored by us.)
Details of inquiries or communications submitted through our website
Access logs, cookies, and similar usage data

3. Purpose of Use

We use the personal information we collect for the following purposes:

To accept and manage bookings and arrangements for travel products, tours, and experience programs
To coordinate and communicate with accommodation providers, transportation services, and experience operators
To confirm, modify, and communicate booking details, as well as to respond in case of emergencies
To process payments and billing
To respond to inquiries and requests
To analyze data for service improvement and quality enhancement
To comply with applicable laws, regulations, or requests from governmental authorities

4. How We Collect Personal Information

We collect personal information through the following methods:

Booking forms and inquiry forms on our website
Inquiries made via telephone or email
Automatic collection through cookies and similar technologies

5. Sharing of Personal Information with Third Parties

We do not share personal information with third parties except in the following circumstances:

When we have obtained your consent
When required by applicable laws or regulations
When disclosure is necessary to protect the life, physical safety, or property of an individual

6. Disclosure to Service Providers

We may share personal information with third-party service providers only to the extent necessary to deliver our travel products and services. These providers may include:

Accommodation providers
Transportation companies
Experience and activity operators
Payment service providers
System operation and maintenance providers

In such cases, we require all service providers to appropriately manage personal information and take necessary security measures. We also exercise reasonable supervision to ensure compliance.

7. Management and Security of Personal Information

We take appropriate technical and organizational measures to protect personal information against unauthorized access, loss, destruction, alteration, or leakage.

8. Use of Cookies

Our website may use cookies and similar technologies to enhance user experience and analyze website usage.

You can disable cookies through your browser settings; however, please note that some features of the website may not function properly if cookies are disabled.

9. Use of Analytics Tools

Our website may use analytics tools such as Google Analytics to understand how the site is used and to improve our services.

These tools use cookies to collect anonymized traffic data. The information collected does not identify individual users.

10. Your Rights Regarding Personal Information

You have the right to request access to, correction of, addition to, deletion of, or suspension of use of your personal information.

If we receive such a request from you, we will respond promptly and in accordance with applicable laws and regulations.

11. Contact Information

If you have any questions or concerns regarding the handling of personal information, please contact us at:

THREE GOATS, LLC
Email: info@threegoats.co.jp

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our services.

Any updates will become effective when the revised policy is posted on this website.

13. Effective Date

Effective Date: December 1, 2025
Last Updated: December 1, 2025

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